Privacy policy

Collected data

We may collect the following data:

  • Name
  • Company name (where applicable)
  • Address
  • Email address
  • Phone number
  • Payment details
  • IP address
  • Communication history
  • Project information
  • Appointment information (where applicable)
  • Device and browser data
  • Marketing preferences

Vercelox is the data controller for the personal data processed through this website.

Purposes and legal basis

We process personal data for the following purposes:

  • Providing and delivering our services
  • Responding to enquiries and consultation requests
  • Preparing quotations and agreements
  • Project communication
  • Payment processing and invoicing
  • Compliance with legal obligations
  • Customer service and support
  • Marketing (with your consent where required)

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations. Where required by Dutch tax legislation, certain records may be retained for up to 7 years.

Third parties

We use Shopify and integrated services such as:

  • Shopify
  • Microsoft 365
  • Calendly (where applicable)
  • Google Analytics
  • Google Ads
  • Google Search Console
  • Meta Pixel
  • Meta Business Suite

These service providers may process personal data on our behalf and may place cookies where applicable.

Cookies used for marketing and analytical purposes are only placed after your consent.

Some personal data may be processed outside the European Economic Area (EEA). Where this occurs, appropriate safeguards are implemented in accordance with the General Data Protection Regulation (GDPR), including the use of Standard Contractual Clauses where applicable.

Rights

You are entitled to:

  • Access
  • Rectification
  • Erasure
  • Restriction of processing
  • Objection
  • Data portability
  • Withdrawal of consent

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Vercelox implements appropriate technical and organisational measures to protect personal data and does not rely solely on automated decision-making that produces legal or similarly significant effects.

Contact details:

Vercelox Solutions

Address: De Nieuwe Erven 3, Unit 14427
Cuijk, North Brabant 5431 NV
Netherlands

Email: contact@vercelox.com

Phone: +31683696680

KVK number: 86883518

VAT number: NL004317481B71